HOSTING · MAINTENANCE · SUPPORT
Managed hosting and technical care that continue after launch.
Production needs ownership: updates, backups, monitoring, security, performance and a clear way to handle requests and incidents.
- 01Monitoring
- 02Backup
- 03Security
- 04Support
Launch begins operations; it does not end the work.
We agree what is monitored, who is alerted, when updates happen, what backups contain and how recovery is tested. Support scope should be understood before an incident occurs.
What should improve
- Clear operational ownership
- Scheduled updates and reviews
- Backups with an agreed policy and restore tests
- Recorded requests and changes
A care plan shaped by actual risk
- Managed environment and access policy
- Core and plugin updates with staging where required
- Backup, monitoring, security and performance review
- Support channel, triage, reporting and a maintenance log
How we approach it
01
Baseline
Inventory, versions, access, dependencies and recovery needs.
02
Operate
Monitoring, updates, backups, requests and documentation.
03
Review
Trends, incidents, capacity and the next improvements.
SLA, backup and recovery targets only when agreed
Availability, support hours, response times, RPO/RTO and exclusions are not implied by this page. They are defined in a specific plan with technical feasibility, third-party responsibility and escalation procedures.
Verified related work
Reviewed guidance
Practical guides and analysis appear in Insights after editorial review.
Common questions
Are WordPress updates included?
They can be, with an agreed process for staging, compatibility checks, backups and rollback based on criticality.
How often are backups taken?
Frequency and retention depend on how much data changes and what loss is acceptable. There is no single correct answer for every site.
Is immediate support included?
Channels, hours, priorities and response targets are defined explicitly in the selected plan.
Define who owns what after launch.
Share the site or application, its criticality and how support works today.



