Discuss your project

HOSTING · MAINTENANCE · SUPPORT

Website hosting, WordPress maintenance and technical support.

Keep your website or application supported after launch. idweb helps organise hosting, updates, backups and technical checks, with a care plan that defines responsibilities, support channels and the needs of your business.

Request a care plan →

Continuous technical care

LIVE SYSTEM

  1. 01Monitoring
  2. 02Backup
  3. 03Security
  4. 04Support

Launch begins operations; it does not end the work.

We agree what is monitored, who is alerted, when updates happen, what backups contain and how recovery is tested. Support scope should be understood before an incident occurs.

What should improve

  • Clear operational ownership
  • Scheduled updates and reviews
  • Backups with an agreed policy and restore tests
  • Recorded requests and changes

A care plan shaped by actual risk

  • Managed environment and access policy
  • Core and plugin updates with staging where required
  • Backup, monitoring, security and performance review
  • Support channel, triage, reporting and a maintenance log

How we approach it

01

Baseline

Inventory, versions, access, dependencies and recovery needs.

02

Operate

Monitoring, updates, backups, requests and documentation.

03

Review

Trends, incidents, capacity and the next improvements.

A support plan with clear responsibilities

Your care plan sets out support hours, response targets, backup frequency and retention, and the steps for restoring service. We also identify third-party responsibilities, exclusions and who handles urgent incidents.

Connected capabilities

Web development

We design professional websites that explain the business clearly and guide people towards the right next step. Editing stays native to Gutenberg, with close attention to SEO, speed and accessibility.

E-commerce

Checkout is only one part of the experience. We design catalogue, discovery, content, orders and the required integrations so buying is simple for customers and day-to-day operations are clear for the team.

SEO and growth

We connect technical review, real search intent, useful content, internal linking and reliable measurement so the right people can find the business — without ranking guarantees or pages written merely to repeat keywords.

Integrations and APIs

We design data flows between websites, commerce, ERP, CRM and custom applications with a clear source of truth, validation, retries and monitoring.

Verified related work

Before our first conversation

Describe your goal, the tasks that slow you down and the tools you currently use. If you already have a website or application, share its link.

Explore Insights →

Common questions

Are WordPress updates included?

They can be, with an agreed process for staging, compatibility checks, backups and rollback based on criticality.

How often are backups taken?

Frequency and retention depend on how much data changes and what loss is acceptable. There is no single correct answer for every site.

Is immediate support included?

Channels, hours, priorities and response targets are defined explicitly in the selected plan.

Define who owns what after launch.

Share the site or application, its criticality and how support works today.

Request a care plan →
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