The Garalos Service application connects appointments, vehicle check-in, workshop work and handover. Reception, technicians and management use a shared workspace organised around customers, vehicles and work orders.
The business need
Carry the right information from the first appointment through each stage of the workshop's daily work.
The solution
A custom application brings reception, technicians and management into one operational workspace. It connects customers and vehicles with appointments, work orders, services and parts. Calendar and work-board views show progress, while role-based access presents the tools each team member needs.
Our contribution
Custom application development for Garalos Service.
Project capabilities
Customer and vehicle records
Customer and vehicle information connects with workshop history.
Daily and weekly calendar with workshop ramps
Appointments can be organised by day, week and workshop ramp.
Work-order board and status tracking
A board shows work orders and their progress.
Technician execution workspace
Technicians have a workspace for the tasks involved in workshop work.
Services, parts and work history
Work orders connect services and parts with the vehicle’s history.
Role-based access
Reception, technicians and management have access appropriate to their role.
Presentation and availability
Contact idweb to discuss access, current availability or an application demonstration.
Application screens
Screens from the Mechivo demonstration environment, the workshop management platform.
